Application Change Log

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Respondent Table

• When sorting by any scores the unavailable scores, e.g. because some didn’t respondent to an open ended question, will always be sorted to the end of the table. This means you get to always see the relevant results on the first page of the table.
• The table and the respondent details were sometimes not showing the incoherrent questions for the CHS. This issue is now resolved.

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Duplicate Answer Check

• The duplicate answer check had a high false positive rate on very short answers. We will only check for duplicate answers if at minimum 10 characters are provided. For CJK languages the threshold is 3 characters.

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Company Settings

• You can configure defaults for respondent attributes and missing values. These defaults are applied automatically for every import.
• You can enforce a survey description during import for the CHS.

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BAS

• The total BAS score has been slightly adapted so that it takes the number of keystrokes into account. More keystrokes carry a higher weight.
• In the BAS visualization you can show the chart without extreme outliers for easier review.

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Quick Import

• Decipher files are detected automatically. The Is Decipher Export checkbox has been removed.

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Quick Import

• There’s a utility for the quick import that removes all columns from the survey export with a response rate lower than 10%. This improves the results you get from the CHS. You can find it here: Column Cleaner.
• In step 2 of the quick import you can now enter your own survey ID instead of just using a survey name. That allows for easier traceability between your survey platfom and ReDem.

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Respondent Table

• When you open the detail view of a respondent, you can let the AI generate a summary of the respondent’s quality to understand the respondents score at a glance.
• You can now recalculate up to 500 respondents at once and see a progress bar while the recalculation is running.

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CHS

• The CHS has been improved to reduce the false positive rate for any type of survey and any type of question.

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Timescore

• We fixed a bug where the Timescore wasn’t calculated for surveys with more than 100 TS datapoints.

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Decipher Integration Agent

• We updated the Decipher Integration Agent such that it generates higher quality code and works out of the box for more surveys.
  It’s still required to test the integration of your Survey with ReDem before going Live. The integration Agent has no guarantee that the integration will work out of the box.

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Bugfixes

• Fixed a bug where the respondent search yielded no results when on a page other than the first one.
• Some surveys couldn’t load 1000 respondents at once. This issue is now resolved.

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API Keys

• There are now two different types of API keys: Private and Public.
• Private API keys are used for server-side integrations and can be used to access all endpoints.
• Public API keys are used for client-side integrations and can only be used to access the addRespondent endpoint.
• You can create and manage API keys in the API keys section of your profile as you’re already used to.
• You can find more information about API keys in the API Keys documentation.
  For API integrations in Decipher surveys you must use a Public API key. Otherwise you expose yourself to the risk of unauthorized access to your survey data.

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GQS Grid Length

• You can now send grids with a minimum length of 5 items. Previously the lower limit was 7 items in a grid. The upper limit remains at 50 items.
• The pattern check is not available to grids with length 5 or 6. The pattern check is only available for grids with length 7 or more. Reason being that 5 or 6 items is not sufficient to detect patterns beyond (partial-)straightlining confidently.

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BAS accuracy

• The BAS accuracy has been improved to detect more unnatural typing behaviors while simultaneously reducing false positives.

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Supported file formats

• We now support AYTM and Confirmit files for the quick import. The files must be pre-processed in our Integrations section and then imported into ReDem.
• Confirmit Integration Assistance
• AYTM Integration Assistance

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Respondents

• You can now search for multiple respondents at once by typing their IDs into the search bar, or copy pasting a list of IDs into it.
• By clicking on a respondent in the table, this will open a detailed view of the respondent. In their you can easily find e.g. the incoherrent questions and answers for the CHS, a visualization of their grid answer pattern. More useful information will be added in the future.

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OES and CHS

• For our US customers we added a new geographic location to the OES and CHS processing. That way we avoid missing scores more reliably.
• An issue in the CHS was fixed were it flagged respondents based on valid ages in combination with their birth year.

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Respondents

• The download of respondents now works reliably with surveys of any size. Please keep in mind that large surveys may take a while to download.
• When hovering over a respondents OES or CHS answer, you can now see the exact question and answer text and don’t have to resize columns anymore.

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Duplicate detection

• Previously the duplicate detection didn’t flag the first duplicate response. Only subsequent duplicates were flagged. This issue is now resolved and the first duplicate response is now flagged as well. This only applies to the quick import.

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Import Assistant

• The Start and End Columns for the Grid Score can now be changed after their first selection.

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Respondents

• In the survey view you can filter respondents by included or excluded status. The filter applies to downloads and data visualizations, so exports and charts match the subset you are looking at.

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Other improvements

• CHS & OES: Requests Blocked by the AIs content filter are classified consistently as BAD_LANGUAGE; CHS scoring is adjusted so common, realistic answer patterns are not penalized as inconsistent.
• Import Assistant: Hard limits on row and column counts clear errors when a file exceeds them.

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Surveys

• You can now rename a survey after it has been created. It’s important to highlight that the survey name used to add respondents via the API must not be changed, even after renaming the survey in the app. This is the only safe way to ensure that respondents are tracked in the correct survey.

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Timescore

• The lowest score a respondent can get if they’re above the median time is now 20. Previously it was 30.
• In case their score is below 30, they will be excluded when using the default cleaning settings for the Timescore.

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Default Cleaning Settings

• The TS excludes respondents at a threshold of 30 by default.
• The BAS excludes respondents at a threshold of 20 by default and excludes respondents starting with the first Unnatural Typing data point.

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UX Improvements

• The respondent table shows the question text for all OES questions in the header.
• Pressing Enter on the keyboard in a confirm dialog now triggers the action, e.g. deleting respondents.
• Deleting and recalculating respondents fetches the updated data immediately. Previously there was a brief delay which led to confusion.

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File Import

• The upload of respondents is noticeably faster, such that results are available much earlier.
• We improved the import process for Decipher files. The import is now more reliable and configuring the survey is way faster than before.
• In case a file contains duplicate respondent IDs, the import will now point to the exact IDs that are duplicates.

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Support for tracking surveys

• When uploading a new survey, you can now choose to use the quality checks and cleaning settings from a previous one. This makes the import of recurring surveys much smoother and less error prone.

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Admin Permissions

• Company Admins can now exclude, recalculate and delete respondents for other employess in the company. They also can add additional respondents and delete surveys.

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CHS

• The CHS now accepts only up to 300 questions per respondent. We observed decreased accuracy of the CHS when using too many questions.
• Selecting single questions for the CHS during the import is now more intuitive.

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System Stability

• Recent issues with missing OES and CHS scores are now resolved.

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Minor improvements

• The UI now indicates if a respondent has been manually included when it was previously excluded.
• Pay-as-you-go customers can now see their used credits in the Credit Overview.

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CHS Import Assistant

• Configuring the CHS for the manual import is now easier than ever before. Instead of selecting individual questions, you can now select full groups of questions that belong together.

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Downloading Survey Results

• The export for larger surveys will now be sent via email to you. This way you don’t have to wait on the page for the export to be ready.

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Minor improvements

• The manual import loading indicator is now more intuitive.
• Solved an issue where an error screen appeared after not using the app for a while.

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New Attribute: Survey Description for CHS

• You can now add a surveyDescription when submitting CHS data points to provide context about the survey’s purpose and intent. This increases the precision of the CHS. Find more information see the Coherence Score docs and the API docs.

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Import Assistant

• Selecting Grid Scores with more than 50 items is now prevented. Previously this led to errors in the upload.
• Fixed an issue where ZIP codes lost leading zeros.

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Respondent Table

• It is easier to change the cleaning status of a respondent.
• Changing the cleaning status, deleting or recalculating respondents, does no longer reset your filter and sorting settings.
• Improved loading indicator when loading or sorting larger tables.

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Filtering Respondents by Attributes

• In the Respondent Table, you can now filter the respondents by their attributes to e.g. view all respondents from a specific panel.
• In the Data Visualization tab you can filter for specific attributes as well, giving you in depth insights into the data.

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Grid Quality Score

• The overall Grid Quality Score now takes into account the number of items in the grid. This means longer grids have a higher impact on the overall score.

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Minor improvements

• Data Import: Duplicate header rows are now consistently flagged as errors as soon as possible.
• Adding additional respondents: It could rarely happen that no or only few respondents were added to the survey. This issue is now resolved.

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Decipher Import Assistant

• The assistant’s output is now more accurate, requiring fewer manual adjustments to integrate with the ReDem API.

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Data Import

• Reliability: - The manual data import process can now handle even larger files more reliably, reducing the likelihood of errors.
• Speed: Individual steps in the import process have been optimized, significantly reducing upload times, especially for larger files.
• Bugfixes: In some cases, an error message was displayed on the survey page after the import process completed instead of the progress bar. This issue has now been resolved.

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Respondent Attributes: Support for your own custom attributes

• You can now add any custom attributes to the respondent during the import process. These values will be available in the ReDem App and in the result export and can be used for further analysis of your data.

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Minor improvements

• Survey Overview: The survey overview page is loading considerably faster now.
• Respondent Table:The table pagination used to be buggy when switching between pages and page sizes. This issue is now resolved.

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Improved Respondent Table

• Column filtering: You can now select which columns are displayed in the Respondent Table. This allows for a more focused view of the data.
• Header grouping: The headers in the Respondent Table used to be hard to read as grouping of columns was not clear. Now columns that belong together have their own header group.
• Accessibility: the readibility of several buttons in the Respondent Table is improved.

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Refined Excel and CSV Export

• Column filtering: The Excel and CSV export mimic the column filtering in the Respondent Table. Only columns visible in the Respondent Table will be exported.
• Additional Excel sheets: The Excel export now includes additional sheets for the OES, GQS, TS and CHS results. This makes post processesing the data easier.

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Time Score

• Respondents that take a very long time to complete a survey are now scored lower. Previously the lowest Time Score for a respondent that took longer than the median was 50. The lowest Score is now 30.

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New BAS keystroke visualization

• The BAS keystroke visualization has been completely revamped. You can skip the visualization during long pauses from respondents, see the total time spent typing and more.

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Survey Import

• There are several minor improvements to the survey import process that make it feel smoother and more user-friendly.

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Transaction Overview

• Overview: The Transaction Overview for Account Admins now shows a summary of the transactions for the account, as well as the total credits used and available.
• Export: It’s now possible to export all transactions of your account. This is useful if you want to review transactions and get a better overview of your usage.

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Export: Excel Format Support

• Excel export: Results can now be exported in Excel (.xlsx) format in addition to CSV.
• Reliable data structure: Excel exports avoid the common issue of CSV imports incorrectly identifying separator characters, which often results in broken columns.
• Better compatibility: Excel format preserves data integrity across different regional settings and spreadsheet applications.

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File Import: OES Keywords Paste Support

• Flexible keyword input: OES keywords can now be pasted directly into the UI during file import with semicolons, commas, or newlines as separators.
• Automatic separation: The system automatically detects and separates keywords regardless of delimiter format.
• Improved workflow: Copy and paste keyword lists from spreadsheets or other sources without manual reformatting.

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Recalculate Respondents

• Recalculate specific checks: You can now recalculate specific respondents and select exactly which quality checks to recalculate (OES, GQS, TS, CHS, BAS).
• Cost Efficiency: Credits are only deducted for the specific checks you select.
• Granular control: Provides flexibility to fix data issues or apply new quality standards to a subset of respondents.
• Updated configuration: Recalculation operations can include options to update allowed languages for OES, activate duplicate detection, and enable pattern checks for GQS.

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OES v3 Support: Enhanced Category Visualization and Effort Scale

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🔥 OES v3 Integration

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🚀 New Features

• OES v3 Categories Visualization: Support for visualizing the new OES v3 categories (AI_SUSPECT, OFF_TOPIC, NO_ANSWER, GIBBERISH) with clearer boundaries and improved accuracy.
• Effort Scale Chart: New chart visualizing the average effort (LOW, MEDIUM, HIGH) across a survey, providing insights into respondent engagement levels.

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📊 Enhanced Quality Metrics

• Improved category boundaries reduce false positives and false negatives
• Effort scale integration provides more nuanced quality assessments for VALID_ANSWER and NO_ANSWER categories
• Better scoring accuracy with OES v3 classification system

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🧹 Manually Update Respondents’ Excluded Status

• Toggle exclusion status: Manually switch one or more respondents between included and excluded without re-running the full import or cleaning flow.
• Automatic reason updates: The Reasons For Exclusion field is automatically updated to “Manually Excluded” to reflect each respondent’s new status, keeping your quality reporting consistent.
• Clear auditability: Changes to exclusion status are surfaced in the UI so teams can quickly review which respondents were updated and why.

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File Import: Multi-Sheet Excel Support

• Users can upload Excel files where the data map is on a separate sheet. The system automatically relates columns in the data sheet with the data map sheet using AI.

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Export & Download

• CSV exports now include the survey name and a timestamp in the filename for clarity.

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UX & Interface

• Various small improvements.

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UX & Interface

• Various small UI improvements across the application.
• Survey Update: UX improvements to streamline updating surveys.

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Quality Checks: CHS

• Reduced CHS Quality Score errors by hardening parsing and validation.

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Manual Data Import

• It is now possible to specify a questionnaire language column to set allowed languages for OES data points during manual imports.

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UX & Interface

• Survey Update: Add new data records to surveys directly from the survey results page, improving imports for multi-wave surveys.

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Delete Features

• New feature for deleting respondents and surveys.

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Integrations & Monitoring

• Public-facing status page for ReDem 3.0 API & Application providing real-time availability and health monitoring.

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Bulk Cleaning and File Import UX

• Bulk cleaning: New backend endpoint and UI to clean all respondents from the survey results page with reusable settings.
• File import: Immediate progress bar after confirmation showing the total respondents being processed.

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Respondent Details: BAS Typing Behavior Chart

• Visualizes bursts, pauses, and total time; includes the typed text
• Hover or tap for moment-by-moment details
• Clicking on the BAS score or typing behavior of a respondent in the table opens this tab directly

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Respondent Details: Cleaning Tab

• Clicking “Status” or “Reason for Exclusion” opens this tab directly

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File Import: CSV and Excel with AI Suggestions

• Supported file types: .csv, .xlsx
• AI suggestions: recommends quality checks and pre-fills survey metadata (title, row indexes, missing values, etc.)

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Authentication: Letter Capitalization Fix

• Registration
• Login
• Password reset
• Invite user

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Performance: Faster Survey Page

• Optimized queries and pagination
• Improved caching