Application Change Log

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CHS Import Assistant

• Configuring the CHS for the manual import is now easier than ever before. Instead of selecting individual questions, you can now select full groups of questions that belong together.

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Downloading Survey Results

• The export for larger surveys will now be sent via email to you. This way you don’t have to wait on the page for the export to be ready.

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Minor improvements

• The manual import loading indicator is now more intuitive.
• Solved an issue where an error screen appeared after not using the app for a while.

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New Attribute: Survey Description for CHS

• You can now add a surveyDescription when submitting CHS data points to provide context about the survey’s purpose and intent. This increases the precision of the CHS. Find more information see the Coherence Score docs and the API docs.

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Import Assistant

• Selecting Grid Scores with more than 50 items is now prevented. Previously this led to errors in the upload.
• Fixed an issue where ZIP codes lost leading zeros.

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Respondent Table

• It is easier to change the cleaning status of a respondent.
• Changing the cleaning status, deleting or recalculating respondents, does no longer reset your filter and sorting settings.
• Improved loading indicator when loading or sorting larger tables.

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Filtering Respondents by Attributes

• In the Respondent Table, you can now filter the respondents by their attributes to e.g. view all respondents from a specific panel.
• In the Data Visualization tab you can filter for specific attributes as well, giving you in depth insights into the data.

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Grid Quality Score

• The overall Grid Quality Score now takes into account the number of items in the grid. This means longer grids have a higher impact on the overall score.

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Minor improvements

• Data Import: Duplicate header rows are now consistently flagged as errors as soon as possible.
• Adding additional respondents: It could rarely happen that no or only few respondents were added to the survey. This issue is now resolved.

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Decipher Import Assistant

• The assistant’s output is now more accurate, requiring fewer manual adjustments to integrate with the ReDem API.

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Data Import

• Reliability: - The manual data import process can now handle even larger files more reliably, reducing the likelihood of errors.
• Speed: Individual steps in the import process have been optimized, significantly reducing upload times, especially for larger files.
• Bugfixes: In some cases, an error message was displayed on the survey page after the import process completed instead of the progress bar. This issue has now been resolved.

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Respondent Attributes: Support for your own custom attributes

• You can now add any custom attributes to the respondent during the import process. These values will be available in the ReDem App and in the result export and can be used for further analysis of your data.

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Minor improvements

• Survey Overview: The survey overview page is loading considerably faster now.
• Respondent Table:The table pagination used to be buggy when switching between pages and page sizes. This issue is now resolved.

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Improved Respondent Table

• Column filtering: You can now select which columns are displayed in the Respondent Table. This allows for a more focused view of the data.
• Header grouping: The headers in the Respondent Table used to be hard to read as grouping of columns was not clear. Now columns that belong together have their own header group.
• Accessibility: the readibility of several buttons in the Respondent Table is improved.

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Refined Excel and CSV Export

• Column filtering: The Excel and CSV export mimic the column filtering in the Respondent Table. Only columns visible in the Respondent Table will be exported.
• Additional Excel sheets: The Excel export now includes additional sheets for the OES, GQS, TS and CHS results. This makes post processesing the data easier.

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Time Score

• Respondents that take a very long time to complete a survey are now scored lower. Previously the lowest Time Score for a respondent that took longer than the median was 50. The lowest Score is now 30.

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New BAS keystroke visualization

• The BAS keystroke visualization has been completely revamped. You can skip the visualization during long pauses from respondents, see the total time spent typing and more.

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Survey Import

• There are several minor improvements to the survey import process that make it feel smoother and more user-friendly.

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Transaction Overview

• Overview: The Transaction Overview for Account Admins now shows a summary of the transactions for the account, as well as the total credits used and available.
• Export: It’s now possible to export all transactions of your account. This is useful if you want to review transactions and get a better overview of your usage.

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Export: Excel Format Support

• Excel export: Results can now be exported in Excel (.xlsx) format in addition to CSV.
• Reliable data structure: Excel exports avoid the common issue of CSV imports incorrectly identifying separator characters, which often results in broken columns.
• Better compatibility: Excel format preserves data integrity across different regional settings and spreadsheet applications.

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File Import: OES Keywords Paste Support

• Flexible keyword input: OES keywords can now be pasted directly into the UI during file import with semicolons, commas, or newlines as separators.
• Automatic separation: The system automatically detects and separates keywords regardless of delimiter format.
• Improved workflow: Copy and paste keyword lists from spreadsheets or other sources without manual reformatting.

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Recalculate Respondents

• Recalculate specific checks: You can now recalculate specific respondents and select exactly which quality checks to recalculate (OES, GQS, TS, CHS, BAS).
• Cost Efficiency: Credits are only deducted for the specific checks you select.
• Granular control: Provides flexibility to fix data issues or apply new quality standards to a subset of respondents.
• Updated configuration: Recalculation operations can include options to update allowed languages for OES, activate duplicate detection, and enable pattern checks for GQS.

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OES v3 Support: Enhanced Category Visualization and Effort Scale

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🔥 OES v3 Integration

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🚀 New Features

• OES v3 Categories Visualization: Support for visualizing the new OES v3 categories (AI_SUSPECT, OFF_TOPIC, NO_ANSWER, GIBBERISH) with clearer boundaries and improved accuracy.
• Effort Scale Chart: New chart visualizing the average effort (LOW, MEDIUM, HIGH) across a survey, providing insights into respondent engagement levels.

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📊 Enhanced Quality Metrics

• Improved category boundaries reduce false positives and false negatives
• Effort scale integration provides more nuanced quality assessments for VALID_ANSWER and NO_ANSWER categories
• Better scoring accuracy with OES v3 classification system

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🧹 Manually Update Respondents’ Excluded Status

• Toggle exclusion status: Manually switch one or more respondents between included and excluded without re-running the full import or cleaning flow.
• Automatic reason updates: The Reasons For Exclusion field is automatically updated to “Manually Excluded” to reflect each respondent’s new status, keeping your quality reporting consistent.
• Clear auditability: Changes to exclusion status are surfaced in the UI so teams can quickly review which respondents were updated and why.

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File Import: Multi-Sheet Excel Support

• Users can upload Excel files where the data map is on a separate sheet. The system automatically relates columns in the data sheet with the data map sheet using AI.

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Export & Download

• CSV exports now include the survey name and a timestamp in the filename for clarity.

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UX & Interface

• Various small improvements.

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UX & Interface

• Various small UI improvements across the application.
• Survey Update: UX improvements to streamline updating surveys.

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Quality Checks: CHS

• Reduced CHS Quality Score errors by hardening parsing and validation.

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Manual Data Import

• It is now possible to specify a questionnaire language column to set allowed languages for OES data points during manual imports.

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UX & Interface

• Survey Update: Add new data records to surveys directly from the survey results page, improving imports for multi-wave surveys.

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Delete Features

• New feature for deleting respondents and surveys.

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Integrations & Monitoring

• Public-facing status page for ReDem 3.0 API & Application providing real-time availability and health monitoring.

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Bulk Cleaning and File Import UX

• Bulk cleaning: New backend endpoint and UI to clean all respondents from the survey results page with reusable settings.
• File import: Immediate progress bar after confirmation showing the total respondents being processed.

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Respondent Details: BAS Typing Behavior Chart

• Visualizes bursts, pauses, and total time; includes the typed text
• Hover or tap for moment-by-moment details
• Clicking on the BAS score or typing behavior of a respondent in the table opens this tab directly

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Respondent Details: Cleaning Tab

• Clicking “Status” or “Reason for Exclusion” opens this tab directly

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File Import: CSV and Excel with AI Suggestions

• Supported file types: .csv, .xlsx
• AI suggestions: recommends quality checks and pre-fills survey metadata (title, row indexes, missing values, etc.)

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Authentication: Letter Capitalization Fix

• Registration
• Login
• Password reset
• Invite user

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Performance: Faster Survey Page

• Optimized queries and pagination
• Improved caching