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What are ReDem Credits?

ReDem Credits are the internal currency used to run quality checks on your survey data. Credits can be purchased as part of an annual subscription plan.

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Basics of ReDem Credits

Analyzing data with ReDem requires ReDem Credits, with the number of credits needed varying based on the credit calculation method and the quality checks selected for each respondent. ReDem offers two credit calculation methods:

All-inclusive

Apply all possible quality checks* to each interview for a flat fee of 10 credits per interview. This model offers predictable pricing and is best suited for teams seeking comprehensive quality assurance.

Modular Calculation

The minimum cost is 5 credits per respondent, with additional credits required depending on the quality checks you select. This flexible approach enables you to balance costs while ensuring your desired level of data quality.
*Maximum data request: 100 CHS, 5 OES, 5 BAS, 20 GQS, and 100 TS. If additional data is required, modular credits will be calculated accordingly.

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How credit calculation works in the modular calculation?

The following list provides a clear overview of how credits are calculated based on Quality Scores, with all calculations applied on a per-respondent basis:
Score TypeBase CreditsAdditional CreditsMaximum Credits
Open-Ended-Score (OES)3 (for the first question)0.25 (for each additional question)-
Time-Score (TS)1-1
Coherence-Score (CHS)4 (for the first 100 questions)0.03 (for each additional question)-
Grid-Question-Score (GQS)0.05 per item-2
Behaviour-Analysis-Score (BAS)2 (for the first data point)0.25 (for each additional data point)-

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💡Important Credit Rules

  • Grid-Question Score (GQS):
    • Each grid item costs 0.05 credits.
    • The total cost for GQS is capped at 2 credits per respondent, regardless of how many items are answered.
  • Time Score (TS):
    • The maximum cost is 1 credit per respondent, regardless of the number of time-based data points analyzed.
  • Coherence Score (CHS):
    • Covers up to 100 questions at a base cost of 4 credits per respondent.
    • For each additional question beyond 100, an extra 0.03 credits is charged.
  • Credits are applied only to valid and available data points.
  • No credits are charged for blank or missing responses.
  • Total Credit Calculation for Surveys:
    • The total credit cost for a survey is the sum of credits used across all respondents.
    • Each respondent’s usage depends on their individual data and the quality checks applied.

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Sample Credit Calculation

Here’s an example of how credits are calculated for an individual respondent:

Try our Credit Calculator

To estimate credit usage for your own surveys, you can also use our interactive Credit Calculator.