Asynchronous Response
Learn how to integrate ReDem with your survey tools
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Request an API key
Contact us at support@redem.io to request an API key.
Prepare your request data
Ensure your data is formatted correctly according to the guidelines before sending it via the API. Below is a sample request object to help you structure your data properly.
For an asynchronous response approach, the synchronousResponse
field must always be set to false
. This allows you to continue engaging with your respondents without waiting for a response from ReDem.
Make an API request
At the end of the survey, just before the respondent reaches the ‘complete’ state, submit an API request to ReDem including the respondent’s information and your API key.
Use the ReDem API response to trigger your next step
Retrieve the response from ReDem to ensure your request was successfully submitted and is still in progress.
Synchronize respondent evaluations
Since an asynchronous response approach is recommended, you can synchronize respondent evaluations from ReDem at any time.
To streamline the process, you can set up an automated job that performs the synchronization on a regular basis, ensuring your data remains up-to-date without requiring manual intervention.
To do this, you can use the Get Respondent endpoint or the Get All Respondents endpoint.